Last Updated: August 25th, 2026

Welcome to Sol Y Sage. These Terms and Conditions outline the rules and regulations for the use of our website located at www.solysage.com and the executive support services provided.

By accessing this website and engaging our services, you accept these terms and conditions in full. Do not continue to use this website or our services if you do not agree to all the terms and conditions stated on this page.

1. Independent Contractor Status [Ana Hernandez / Business Name] provides services as an independent contractor. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employer-employee relationship. [Ana Hernandez] is responsible for all taxes, withholdings, and compliance required by local, state, and federal laws for independent contractors.

2. Confidentiality & Non-Disclosure Due to the executive nature of the services, confidentiality is paramount. [Ana Hernandez] agrees to hold all client information, trade secrets, business operations, communications, and financial data in the strictest confidence. Information will not be disclosed to any third party without explicit prior written consent from the client, except as required by law. (Note: A separate, comprehensive NDA is typically signed during client onboarding).

3. Services & Communication Boundaries Services are provided based on the specific retainer tier or project scope agreed upon in the client contract. Standard communication and operational hours are [e.g., Monday through Friday, 9:00 AM to 5:00 PM EST]. Communications received outside of these hours will be addressed on the following business day unless a bespoke emergency protocol has been established in writing.

4. Payment & Retainer Terms All services are billed on a [e.g., monthly retainer / per-project] basis. Retainer invoices are due [e.g., upon receipt / net-7 days] prior to the commencement of the month's services. Failure to remit payment may result in a temporary suspension of services. Retainer hours do not roll over to the subsequent month unless explicitly agreed upon in writing.

5. Intellectual Property Any operational templates, workflows, or proprietary systems brought into the engagement by [Ana Hernandez] remain her intellectual property. Any deliverables, reports, presentations, or documents created explicitly for the client during the engagement become the sole property of the client upon receipt of full payment.

6. Limitation of Liability While we strive for absolute accuracy and operational excellence, [Ana Hernandez] shall not be held liable for any indirect, consequential, or special damages arising out of or in connection with the services provided. The maximum liability for any claim arising from the services provided shall not exceed the total amount paid by the client in the [e.g., 30 days] preceding the claim.

7. Termination of Services Either party may terminate the working relationship with a [e.g., 14-day or 30-day] written notice. In the event of termination, the client will be billed for all services rendered up to the date of termination, and any unearned retainer fees will be refunded.

8. Governing Law These Terms shall be governed and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.